Shipping Policy

At Mocha Meadow, we strive to provide a seamless and efficient shipping experience for our valued customers. Here are the key details of our shipping policy:

1. Processing Time:

  • Orders are typically processed and dispatched within 1-2 business days after payment confirmation.
  • Please note that during peak seasons or promotional periods, processing times may be slightly longer.

2. Shipping Methods and Carriers:

  • We offer various shipping methods to accommodate different needs and locations.
  • Our shipping partners include reputable carriers such as USPS, UPS, and FedEx.
  • The available shipping methods and carriers will be displayed during the checkout process.

3. Shipping Rates:

  • Shipping rates are calculated based on the destination, weight, and dimensions of the package.
  • The shipping cost will be displayed at the checkout before finalizing the order.

4. Estimated Delivery Time:

  • The estimated delivery time depends on the shipping method chosen and the destination.
  • Domestic orders within the United States typically arrive within 3-7 business days.
  • International orders may take longer, usually between 7-21 business days, depending on customs clearance and local postal services.
  • Please note that these are estimated delivery times and delays due to unforeseen circumstances can occasionally occur.

5. Order Tracking:

  • Once your order is shipped, you will receive a confirmation email with tracking information.
  • You can track your order by using the provided tracking number on the carrier's website.

6. International Shipping:

  • For international orders, please note that customs duties, taxes, and any additional fees imposed by the destination country are the responsibility of the customer.
  • We recommend contacting your local customs office for more information on potential charges.

7. Order Modifications and Address Changes:

  • Please ensure that you provide accurate shipping information during the checkout process.
  • Once an order is placed, modifications or address changes may not be possible. Please double-check all details before finalizing your purchase.

If you have any further questions or need assistance with your order and shipping, please don't hesitate to contact our customer support team. We are here to help and ensure that your Mocha Meadow products reach you in a timely manner.